Privacy Policy

Welcome to Coco and Stitch Embroidery! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, which is hosted on Wix.

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What We Collect

Personal details when you place an order: We collect essential information like your name, email address, shipping address, and payment details. This allows us to process your purchase and keep you updated.

Account Information: If you choose to create an account, we store your login credentials and preferences to make future visits smoother and more personalised.

Browsing Data: We may gather non-identifiable information such as your IP address, browser type, and device details to help us improve site performance and user experience.

 

How Your Information Is Used

To Fulfil Orders: We use your details to process transactions, arrange delivery, and provide customer support.

To Enhance Your Experience: Account holders benefit from a tailored shopping experience and relevant updates.

To Stay in Touch: With your permission, we may send you occasional emails about new products, offers, or updates. You can unsubscribe anytime.

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Sharing Your Information

We never sell or trade your personal data. We only share it with trusted partners when necessary to complete your order or support essential business functions (like shipping or payment processing).

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Keeping Your Data Safe

We implement reasonable security measures to protect your information. While no system is foolproof, we strive to keep your data secure and confidential.

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Cookies & Tracking

Our website may use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

 

External Links

Occasionally, our site may link to other websites. Please note that we’re not responsible for the privacy practices or content of those external sites.

 

Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted here, so we encourage you to check back periodically.

 

Contact Us

Questions or concerns? Reach out to us at admin@cocoandstitchembroidery.com — we’re happy to help.